RELEASE DATE: 04-18-2024
[FEATURE] Open AI Model Selection
Clients now have the option to select between the CPT-3.5 Turbo and CPT-4 Turbo Open AI models under the Integrations section.
[FEATURE] mxHero Rule Headers for Emails and Password Notifications
Headers identifying the executed rule have been added to email and password notifications. This enhancement aids clients in integrating emails with other systems by clearly indicating that they were processed by mxHERO.
[FEATURE] mxHERO API Integration for Datasets
Clients can now utilize API calls to enable access to mxHERO Datasets, allowing for the creation and updating of datasets. This integration enables the incorporation of client information into datasets within variables and policies, facilitating decision-making related to file management and security.
[FIX] Error Handling for Copy Policy without Required Variables
Resolved an issue where attempting to create a Copy Policy without selecting any variables resulted in an undefined error. Users are now properly notified about the missing variable selection.
[FIX] Google Notification Emails from drive-shares-noreply@google.com
Google utilized the client organization's name to send emails through the platform, resulting in rejection due to "google.com" not being a domain owned by the client. This issue has been addressed to ensure proper email delivery.
[FIX] Onedrive Legacy Link Save Functionality
Fixed an issue where the option to use Onedrive Legacy Link was not saved, rendering it unusable. This functionality has been corrected and is now properly saved.
[FIX] Registration with Username and Password Issue
Resolved an issue where organizations created using email registration encountered difficulty accessing the dashboard with the provided password, preventing users from completing the registration process. This issue has been rectified for smoother registration flow.
RELEASE DATE: 04-04-2024
[FEATURE] DKIM Management
The dashboard now offers autonomous DKIM setup for organizations, allowing for the configuration of public and private keys per domain, along with DNS verification.
[FEATURE] embeddedDownload Option for Plain Text Links
An option has been added to include a download link alongside the view link in plain text emails when using links replacement, providing organizations with the flexibility to decide on download link inclusion.
[FEATURE] Mailbox Rules Alert for Errors
Mailbox rules targeting User Mailbox now display a visual icon in the rule list to alert users of any errors associated with the rule's accounts, streamlining error identification without the need for manual inspection.
[FEATURE] Mailbox Rules Error Email Display
For rules targeting User Mailbox with accounts encountering errors, users can access a list of emails with errors for each account, displaying folder, subject, and message ID information for easy troubleshooting.
[FEATURE] Email Flow Added to Usage Report
Clients can now view the number of emails sent to mxHero for processing categorized as Inflow, Outflow, and Intrabound emails in the usage report.
[CHANGE] Large Accounts Upload
Support for uploading large files containing accounts has been implemented, along with improved execution and progress information for enhanced user experience.
[FIX] Office365 Mailbox Delegated Accounts and Protect Attachments Error
Resolved an issue where using an individual Office365 Mailbox user account to access other accounts and protect attachments would result in an error, preventing modification of these emails. This functionality has now been corrected.
[FIX] {Email Address} and {Peer Address} Presence Issue
Addressed a situation where {Email Address} and {Peer Address} variables were empty when email accounts in communication were not specifically listed in the organization's Accounts and Groups directory. They now contain the email address if the domain is in the organization but the account is not listed.
[FIX] Copy Rules with Copy Policy Issue
Fixed an error that occurred when attempting to copy rules containing a Copy Policy. Users can now successfully copy rules without encountering any issues related to Copy Policy inclusion.
[FIX] Box Link Password Issue
Corrected an exceptional case where the password generated for a Box share link did not comply with requirements, causing the share creation to fail while returning links without sharing. This issue has been rectified to ensure successful link sharing.
RELEASE DATE: 03-21-2024
[FEATURE] Office365 Directory Integration Enhancements
In the Integration section, when Office365 Directory is installed, users will now have the option to add a source directly from the screen, streamlining the setup process.
[FEATURE] Accounts Search by Tag
Introduced a filter option allowing users to search for accounts based on tags, providing improved organization and accessibility of account data.
[FEATURE] Accounts Edit Tag Autocomplete
Enhanced the account editing interface by adding autocomplete functionality to the tag section. Users will now receive suggestions based on existing tags within the organization, simplifying the tagging process.
[FIX] Error Handling for Groups with No Emails
Resolved an issue where attempting to edit groups without emails resulted in an error. Groups without emails can no longer be edited, preventing such errors from occurring.
[FIX] Integration Accounts Duplication
Addressed a scenario where accounts were erroneously listed multiple times within integrations. Duplicate accounts have been removed, ensuring accurate integration data representation.
[FIX] Sync Status Reflection for Office365 Mailbox Accounts
Corrected an issue where the sync status for Office365 Mailbox accounts did not accurately reflect changes in credentials status. This fix ensures that changes in credential status are properly reflected in the sync status of Office365 Mailbox accounts.
RELEASE DATE: 03-07-2024
[FEATURE] Open AI Integration
Introducing a new Open AI integration that allows users to query the AI for information on emails in flow. This integration enables users to make decisions related to security permissions for links or automate the filing of emails into specific folders within the storage.
[FEATURE] Office365 Mailbox Integration
The Office365 Mailbox Integration is now listed in our dashboard, allowing users to install and verify it directly from the designated Integrations section.
[FEATURE] Office365 Directory Integration
The Office365 Directory Integration is now visible in our dashboard, providing users with the ability to install and verify it conveniently from the Integrations section.
[CHANGE] Legacy Dashboard Audit Section Removal
The Audit section has been removed from the legacy dashboard. For users requiring this functionality, please contact support or your reseller to facilitate migration to the new platform.
[CHANGE] Google Integration Rename
The Google integration, previously associated only with storage, now reflects its broader functionality, including access to mailboxes, storage, and accounts directory. While the permissions remain unchanged, the name and description now accurately represent the integration's comprehensive usage.
[FIX] Google Integration Verification Error
Corrected an issue related to listing the organization selected by the user during verification. If there is an issue retrieving the Organization name, it will now display a proper message along with the customerId from Google, eliminating the previous error.
[FIX] Google Groups Storage Accounts
Users can now add storage accounts to Email Groups, allowing for the determination of storage destinations associated with specific email addresses.
[FIX] Tracing Report Error on Searching
Resolved an error affecting users in different time zones, particularly close to midnight, which resulted in the report displaying an error and failing to produce the desired search. This issue has been rectified for improved functionality.
RELEASE DATE: 02-22-2024
[FEATURE] Mark Emails as Processed for Move Emails
Implemented the capability to mark emails as processed when employing the "Move emails" action, enhancing tracking and management of moved emails within the system.
[FEATURE] Predefined Executing Rules Added
Introduced a default search category, "Executing Rules," in the rules list. This addition helps clarify which rules are actively executing within the organization, providing insight into the current rule execution status rather than the historical record of created rules.
[CHANGE] From and To Labels Change
In rules with Email Flow targets, updated the labels "From" to "Sender" and "To" to "Recipient." This modification aligns with the use of envelopes in protocol communication rather than relying on headers within the email. The UI now accurately describes both items for improved clarity.
[FIX] Change Password Invalid Value Display Message Issue
Corrected an issue where the error description for the user-selected password was not being displayed correctly.
[FIX] Mailbox Folder Non-existence Incorrect Error Displayed
Addressed a situation where, during a Mailbox target search, if the folder was not present in the account, an incorrect storage error was displayed instead of indicating that the folder did not exist. This has been rectified.
[FIX] Bulk Accounts Upload Missing Results
Resolved an issue where processing more than 300 accounts in bulk upload resulted in some accounts not being uploaded. The correction allows up to 1000 accounts to be added using CSV in bulk upload.
[FIX] Tracing Showing Wrong Error for Filter Content
Fixed an error in the tracing system where triggering a filter content on an email with duplicated named attachments incorrectly marked the error as unexpected instead of correctly identifying it as filtered.
RELEASE DATE: 02-08-2024
[FEATURE] Tracking Report Japan localization
The report links for files or email open now is localized and will show content based on the browser to Japanese or English.
[FEATURE] Managed Accounts Filter
When creating a rule using email flow we added a filter “Process only managed accounts” which when enabled prevents the execution of the action if one of the accounts in the Email flow is not listed in the organization directory “Accounts and Groups” section.
[CHANGE] Tracing reports technology
This has no impact directly to the user besides a minor delay up to 1 minute to have the email sent through mxHERO to appear listed in the report. We have changed our technology to store and search tracing reports and now we have a better uptime of this service and future scale.
[CHANGE] Integrations section re-organization
We have re-organized this section and now is composed of “Applications”, “Storage settings” and “Accounts”.
[CHANGE] Change Default System Variables in Paths and Name Format
We have added “Subject Normalized” and “Sent or Received Date” which are going to be the ones offered by default in paths and file naming. “Subject Normalized” remove and decompose characters that may affect certain storages and “Sent or Receive Date” is useful when an email do not contain a “Date” header since uses the “Received” header as backup.
[CHANGE] Filter on content naming
When using a content filter with Protect Attachments, Copy Emails (Email Flow), Secure Email and Block Attachments the name will be “Action Filter” since the filter in this case prevents the total execution of the action.
When using a content filter with Move email, Copy Emails (Archiving address, Mailbox), Drag and Drop the name will be “Attachments filter” since the execution of the action still takes places but the attachments are just filtered.
[CHANGE] Login flow removed when re-authenticating
When the user performs sensible actions on the dashboard we required to authenticate again, but the process forced to do a login workflow requesting the user to enter the actual user email again to authenticate. This step has been removed and now the user will only be require to authenticate with the current user.
[CHANGE] 2FA request on re-authenticating
When the user performs sensible actions and has 2FA enabled he will be only requested to enter a CODE instead of having to go through the whole login authentication process.
[FIX] Question AI validation of context not saved
Now when the validation pattern in change and the context is not, the modification is still correctly saved.
[FIX] GAPPs validation not working on Directory Source
Corrected and issue were the adding of GAPPs as a Directory Source in the accounts and groups section was allowed without checking if the application was installed. Now a correct message is show to the user.
[FIX] Bulk upload
The previously encountered problem with the bulk upload of accounts has been addressed and rectified. The bulk upload functionality is now operating as intended.
[FIX] Groups wrong check access to storage
When adding check access to accounts was added by mistake the same to Groups, we have remove this check for groups since they do not have storage accounts.
RELEASE DATE: 01-25-2024
[FEATURE] Tracking Report Japan Localization
Implemented a localization feature for tracking reports, where the content displayed in file or email open report links is now based on the browser's language setting, presenting content in Japanese or English accordingly.
[FEATURE] Managed Accounts Filter
Introduced a "Process only managed accounts" filter when creating rules using email flow. Enabling this filter prevents the execution of actions if any of the accounts in the Email flow are not listed in the organization directory under "Accounts and Groups."
[CHANGE] Tracing Reports Technology
Updated the technology for storing and searching tracing reports, resulting in improved service uptime and scalability. Users may experience a minor delay of up to 1 minute for emails sent through mxHERO to appear in the report.
[CHANGE] Integrations Section Reorganization
Reorganized the Integrations section, now comprising "Applications," "Storage Settings," and "Accounts."
[CHANGE] Change Default System Variables in Paths and Name Format
Modified default system variables for paths and file naming. "Subject Normalized" and "Sent or Received Date" are now offered by default. "Subject Normalized" removes and decomposes characters that may affect certain storages, while "Sent or Receive Date" is useful in emails lacking a "Date" header, using the "Received" header as a backup.
[CHANGE] Filter on Content Naming
Adjusted naming conventions for content filters. When using Protect Attachments, Copy Emails (Email Flow), Secure Email, and Block Attachments, the name is "Action Filter." For Move email, Copy Emails (Archiving address, Mailbox), and Drag and Drop, the name is "Attachments filter."
[CHANGE] Login Flow Removed When Re-authenticating
Eliminated the login workflow step during re-authentication for sensitive actions. Users are now only required to authenticate with the current user without entering the email again.
[CHANGE] 2FA Request on Re-authenticating
For users with 2FA enabled, simplified the re-authentication process. They are now only required to enter a code instead of going through the entire login authentication process.
[FIX] Question AI Validation of Context Not Saved
Fixed an issue where modifying the validation pattern without changing the context did not save correctly. The modification is now saved accurately.
[FIX] GAPPs Validation Not Working on Directory Source
Corrected an issue allowing the addition of GAPPs as a Directory Source in the accounts and groups section without checking if the application was installed. Users now receive the correct message.
[FIX] Upload Bulk Not Saving All Accounts
Resolved an issue where bulk uploads requesting more than 300 accounts experienced failures, resulting in some accounts not being saved. The correction ensures that it is now safe to upload more than 300 accounts.
[FIX] Groups Wrong Check Access to Storage
Addressed an error where a check for access to storage was mistakenly applied to Groups. This check has been removed for groups, as they do not have storage accounts.
RELEASE DATE: 01-11-2024
[FEATURE] Google GAPPs Domain Reading Permissions
This feature enhances the integration of Google GAPPs accounts in our Domain and Account section by enabling the platform to read domain information. This facilitates the direct importation of domain lists from Google during the synchronization process.
[FEATURE] Two-Factor Authentication (2FA)
The dashboard now mandates Two-Factor Authentication (2FA) for access, aligning with our commitment to bolster platform security.
[FEATURE] Help Text for Variables in Input Fields
To improve user guidance, tooltips describing variables have been added to all relevant input fields where they were previously not visible.
[FEATURE] Store by User Account
This feature allows rules with Copy action and Email Flow target to create a copy on each storage account associated with the conversation within the organization. For example, if the sender and recipient belong to the same organization, both storage accounts will receive a copy of the email.
[FEATURE] Include From Header on Email Flow Target Rules
In rules with Email Flow Target, a new option has been introduced to include the From header in addition to the existing options for Sender/Recipient envelopes. This provides a middle-ground option by using Sender/Recipient and incorporating the From recipient when evaluating conditions.
[CHANGE] Mailbox Improvement on Retries
Mailbox retries for emails with processing errors have been refined. Errors are now better handled, and if recoverable, the system will attempt retries until successful processing is achieved.
[CHANGE] Google Drive for Organization Application Text Change
During the installation of a GAPPs application, Google may take up to 24 hours to implement the installation on their end. A clarifying text has been added to explain this potential delay, preventing confusion when validation cannot be immediately applied post-installation.
[FIX] Saving Attachments Only When a Filter Exists
In rules with action filters, attachments were erroneously saved even when not requested. This issue has been rectified, and now filters only act as intended without forcing the saving of attachments.
[FIX] Tracing Report Hours Change
Changing dates in the tracing report will now respect the user's time zone, ensuring accurate representation of hours in the report.
[FIX] Two-Factor Authentication (2FA) Code Length Issue
Addressed an issue where the system, in certain cases, sent the authentication code by email with an incorrect length, not adhering to the required 6-digit format. This problem has been resolved.
[FIX] Accounts and Groups Synchronization Issue
An issue was identified that impeded the synchronization of accounts and groups from providers in certain cases. This problem has been resolved, and a system for automatic recovery from such instances has been implemented.
RELEASE DATE: 12-21-2023
[FEATURE] Notification Email for User Password Reset
This feature introduces the functionality to send notification emails when resetting a password for a dashboard user. The system now triggers an email to inform other users about this password reset event.
[FEATURE] Storage Balancing Accounts Dashboard Tooltips and Validation
When creating rules involving balancing accounts, the system now performs a validation check to ensure the validity of storage accounts and verifies access permissions. Additionally, a tooltip has been added to provide an explanation of how this functionality works.
[CHANGE] New Tracing Report Infrastructure
A new infrastructure for storing tracing events related to emails is being released. This infrastructure will coexist with the current one until the end of January, after which it will replace it in February. This change will not impact reports at any given point.
[CHANGE] Embedded Plain Text Links Adjustment
To address errors in certain mail clients, parentheses "()" are no longer used in embedded links within plain text emails. This adjustment prevents mail clients from interpreting the parentheses as part of the link itself.
[CHANGE] Legacy Dashboard Stats Removal
Legacy dashboard statistics for applications and storage usage have been removed. If you require access to these statistics, kindly migrate to the new platform and utilize the corresponding updated metrics.
[FIX] Always Added Attachments.pdf File
The issue where the attachments.pdf file with links was always added when using Protect Attachments and Secure emails, even when the email lacked an HTML body, has been resolved. Now, the file is added only when explicitly requested by the rule configuration.
[FIX] User Mailboxes Rules Synchronization Error
Some instances were identified where rules targeting User Mailboxes experienced subscription loss in Gapps or Office365, causing the process to halt without reflecting the change in the rule. Additionally, cases were found where rules marked as not executing were, in fact, executing on the backend.
[FIX] Dataset with Regex Not Working Correctly
The option to select a dataset was missing in some cases when attempting to create a variable with regex and dataset. When the option was present, it did not allow the selection of the dataset value for the variable resolution value field.
[FIX] User Mailboxes Rules Account Validation
Rules involving User Mailboxes were not correctly validating all inserted email accounts, allowing improperly formatted accounts to be accepted. This issue has been addressed.